What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Webmerge through Zapier: hyperlink the first file instead of displaying the full download URL

    Asked by Hiifons on June 05, 2015 at 03:00 AM

    Hi,

    I have a problem exporting file upload urls from jotform to webmerge using zapier. My form on jotfrom has a field where you can add attachements that are stored on jotforms server. Jotform creates a url from where the attacehments can be downloaded.

    My problem is that all other attachements are imported nicely as links from the documents name except the first one where the whole url is displayed. All attachements can be downloaded which is good but the long url causes questions among my collagues. Is there a way to manipulate the outgoing url so that the last url would be displayed as the later ones? See attacehment.

    Screenshot
    webmerge attachment download URL zapier file upload hyperlink
  • Profile Image
    JotForm Support

    Answered by Chriistian on June 05, 2015 at 10:06 AM

    Hi Hiifons, 

    Thanks for contacting us.

     

    If I understand your question correctly, you want the long URL (with "http://") to be displayed at the last in the list of URL?

    Can you also provide us the link or name of the form in question so we can further check?

     

    Regards.

     

  • Profile Image

    Answered by Hiifons on June 08, 2015 at 03:14 AM

    Hi,

     

    Yes, so that all attacehements would be displayed the same way.

     

    https://secure.jotformpro.com/form/51093010786956

  • Profile Image
    JotForm Support

    Answered by Welvin on June 08, 2015 at 09:02 AM

    I have tested the integration and indeed, the first file is showing the full download URL instead of hyperlinking it to the file name. I've found no way to fix this inside the integration and form. But switching your file upload field to a single file upload will fix that. Well, this means you will have to add many single file upload fields to your form.

    I have now submitted this thread to our developers. If there are updates, you should know it in this thread.

    Thank you for reporting.

  • Profile Image

    Answered by Hiifons on June 10, 2015 at 02:57 AM

    Hi,

     

    I switched to multiple upload fields but im still getting the same thing (long urls)

  • Profile Image
    JotForm Support

    Answered by Chriistian on June 10, 2015 at 04:16 AM

    Hi Hiifons, 

    I checked your form and see that you have switched to multiple Single Uploads and the issue still persists. We have escalated this issue to our development team. We will update you on this thread as soon as this is implemented.

     

    Regards.

  • Profile Image
    JotForm Support

    Answered by NeilVicente on June 12, 2016 at 02:17 PM

    Hi,

    Sorry for the late update, but this is now fixed.

    Best,