Jotform Designer not displaying all the options and is not saving

  • Profile Image
    Asked on June 05, 2015 at 04:10 AM

    I've had very similar experiences today. My forms have lost all CSS formatting, suddenly.  When I tried to restore them from History, they were wiped of styles and themes. Very odd.  

    Would you also address when we should make style changes with designer CSS Helper and when we should use Preferences>Form Styles>CSS Injector?

    Thanks - I hope it will be resolved soon, I'm on a deadline and have to rebuild my complex form, it seems.


  • Profile Image
    Answered on June 05, 2015 at 04:39 AM

    I have cloned and tested two of your forms: 

    I was not able to reproduce mentioned problem.

    Inside of this article you can find out how to View Form Revision History: 

    CSS Inject allows you to customize anything visual on the form from the CSS. It requires  some CSS knowledge, and Designer is more easier for someone who does not know CSS and technical things. It is your decision what you will use.

    Can you please provide us ID of the form on which you can not save changes inside of form designer and also if you can explain in more details what changes did you apply to your form?

    Looking forward to your reply.

  • Profile Image
    Answered on June 05, 2015 at 12:16 PM

    Thanks - I think by the time you looked at the forms in question, I had rebuilt them, reapplied the missing theme and CSS.  


  • Profile Image
    Answered on June 05, 2015 at 03:19 PM

    If you notice the issue again, please let us know. Thank you.