Submissions - Oops your limit has been reached

  • cguranatnetatwork
    Asked on June 5, 2015 at 8:46 AM

    I am trying to send a submission to my email to share with my account manager.

     

    When I go to send to my email it says - Oops your limit has been reached.

  • baki
    Replied on June 5, 2015 at 10:45 AM

    Hi there,

    Please be noted that there are limits on how many emails you can send form your account. If you are sending your form link in an email or you are replying / forwarding submissions, in free account you can only send 2 emails per hour. Please check the screenshot below:

     

    Submissions Oops your limit has been reached Image 1 Screenshot 40

     

    Submissions Oops your limit has been reached Image 2 Screenshot 51

     

    In free account you can reply/forward only 2 submission per hour. Same limits is also applied to send form in email as well. 

     

    To resolve your problem, I would suggest you to either upgrade your account to get higher limits or grab your form's direct URL and manually send it from your own email. Here are the steps to get your form's direct URL:

     

    1. Load your form in editor.

     

    2. Click on "Embed Form" form the toolbar.

     

    3. You should be able to copy the form's direct URL form the embed wizard. Please check the screenshot below:

     

    Submissions Oops your limit has been reached Image 3 Screenshot 62

     

      

    Hope this answers your query.

     

    Do get back to us if you have any questions.

     

    Thank you!