What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Where are the form submissions?

    Asked by vampireanneke on June 05, 2015 at 11:42 AM

    I've done a few tests and others have been using the form as well but there seems to be no record of the form submissions.

    Submissions and others
  • Profile Image

    Answered by Carina on June 05, 2015 at 02:50 PM

    Is it the form Y-con Panels? I checked and there are 2 submissions on the My Forms and Submission area:

    I checked the email notification and it is missing the sender name. This might cause the email provider to block it as spam. 

    You can see here how to setup an email notification:

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications 

    Let us know if the problem persists.

  • Profile Image

    Answered by Carina on June 05, 2015 at 02:52 PM

    Also to consult the already received submissions please go to My forms > select the form > submissions:

    Let us know if we can assist you further.