Cannot edit email notification

  • BPMSenior
    Asked on June 5, 2015 at 12:02 PM

    Hello, I have read the how to here: http://www.jotform.com/help/314-How-to-properly-Change-and-Test-a-New-Email-Recipient-Address-

    Which shows in illustration 2 that you can modify your email. When I navigate to that control in one of my forms, my only choice is to delete or add new.

     

    I want to verify the address that each form is sending to. How do I do this?Cannot edit email notification Image 1 Screenshot 20

    Please advise.

  • Carina
    Replied on June 5, 2015 at 2:58 PM

    If you click on the X it will ask you if you want to delete it:

    Cannot edit email notification Image 1 Screenshot 30

    But if you click on other areas usually it will open the email notification wizard:

    Cannot edit email notification Image 2 Screenshot 41

    If not please try clearing your browser's cache to see if it helps.

    If the problem still persists please let us know the form url and the browser version so we can investigate further this situation.