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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    Cannot edit email notification

    Asked by BPMSenior on June 05, 2015 at 12:02 PM

    Hello, I have read the how to here: http://www.jotform.com/help/314-How-to-properly-Change-and-Test-a-New-Email-Recipient-Address-

    Which shows in illustration 2 that you can modify your email. When I navigate to that control in one of my forms, my only choice is to delete or add new.


    I want to verify the address that each form is sending to. How do I do this?

    Please advise.

  • Profile Image

    Answered by Carina on June 05, 2015 at 02:58 PM

    If you click on the X it will ask you if you want to delete it:

    But if you click on other areas usually it will open the email notification wizard:

    If not please try clearing your browser's cache to see if it helps.

    If the problem still persists please let us know the form url and the browser version so we can investigate further this situation.