- optianimationAsked on June 05, 2015 at 12:10 PM
Hi i send my form to my Customer, but hes doesnt send the soumission(response) because they received a popup with mention " multiple response are not activate)
how i fix that
- JotForm Support ManagerJeanetteAnswered on June 05, 2015 at 03:12 PM
Are you talking about this form? http://www.jotform.ca/form/50285665570258
I just submitted a test without any problem with the 3 forms you have in your account.Is the form embedded in a website? If so, please share with us the URL of the page.
- optianimationAnswered on June 10, 2015 at 06:36 PM
yes is this form and i tried with 2 customer and is doesnt work
- JotForm SupportjonathanAnswered on June 10, 2015 at 06:52 PM
Form Limits using Unique Question is activated on your jotform http://www.jotform.ca/form/50285665570258
Check the user guide: -How-to-set-Form-Limits-Based-on-a-Unique-Question
Disable/Remove the Unique Question set, will fix the issue of the pop-up message.
Hope this help. Let us know if issue persist.