What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to have Unique Question on the Form

    Asked by optianimation on June 05, 2015 at 12:10 PM

    Hi i send my form to my Customer, but hes doesnt send the soumission(response) because they received a popup with mention " multiple response are not activate)


    how i fix that



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    JotForm Support Manager

    Answered by Jeanette on June 05, 2015 at 03:12 PM

    Are you talking about this form? http://www.jotform.ca/form/50285665570258

    I just submitted a test without any problem with the 3 forms you have in your account.Is the form embedded in a website? If so, please share with us the URL of the page.




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    Answered by optianimation on June 10, 2015 at 06:36 PM

    yes is this form and i tried with 2 customer and is doesnt work

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    JotForm Support

    Answered by jonathan on June 10, 2015 at 06:52 PM

    Form Limits using Unique Question is activated on your jotform http://www.jotform.ca/form/50285665570258

    Check the user guide: -How-to-set-Form-Limits-Based-on-a-Unique-Question


    Disable/Remove the Unique Question set, will fix the issue of the pop-up message.


    Hope this help. Let us know if issue persist.