I can't set a particular field to be conditionally required

  • carolturner
    Asked on June 5, 2015 at 4:36 PM

    I am trying to add a condition as follows, but the UNREQUIRE MULTIPLE field is highlighted in PINK and I can't save it. I have set the same sort of condition for other fields based on the Volunteer Effort field and have had no problems.

    if Volunteer Effort = Sending a class treat (requested by a Teacher or Home Room Parent)

    REQUIRE Grade

    UNREQUIRE MULTIPLE Home & School Function, radioField(id12), Hours Logged, Group Served, Chaperon Hours Logged

     

     

     

    Page URL: http://www.jotform.us/form/51554010463142
  • Mike
    Replied on June 5, 2015 at 5:43 PM

    Thank you for contacting us.

    It seems that you have fixed the issue by hiding some fields.

    I cant set a particular field to be conditionally required Image 1 Screenshot 20

    If the issue still persists, please let us know. We will be happy to help.

  • carolturner
    Replied on June 5, 2015 at 5:54 PM

    I haven't solved the issue of making the field Grade required. I don't have a problem with hiding/showing. I need the field to be required when Send a class treat is selected AND I CAN'T.

     

    Thank you.

  • Mike
    Replied on June 5, 2015 at 6:20 PM

    Please try with the following condition:

    if Volunteer Effort = Sending a class treat (requested by a Teacher or Home Room Parent)

    Require Multiple = Grade

    I cant set a particular field to be conditionally required Image 1 Screenshot 30

    I cant set a particular field to be conditionally required Image 2 Screenshot 41

    Please note that alternative unrequire conditions are usually not needed. The same is true for show/hide conditions. For example, if you apply the Show conditions to some field(s) you do not need to add corresponding Hide conditions.

    Thank you.

  • carolturner
    Replied on June 5, 2015 at 6:29 PM

    Shut the front door. That worked. By using the REQUIRE MULTIPLE, I was able to use the UNREQUIRE MULTIPLE. Do they have to match (*MULTIPLE) or something?

    Thank you!

  • Chriistian Jotform Support
    Replied on June 5, 2015 at 11:51 PM

    Hi carolturner, 

    On behalf of my colleague, Mike, you are welcome!

     

    Glad to hear that your concern was solved.

     

    As I checked, when you used the REQUIRE/UNREQUIRE MULTIPLE must match to work. However, as noted by my collegue, Mike, that alternatively unrequire conditions are usually not needed. The same is true for show/hide conditions. For example, if you apply the Show conditions to some field(s) you do not need to add corresponding Hide conditions.

     

    Regards.