What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Receiving duplicated submissions

    Asked by MarceloAMK on June 05, 2015 at 05:01 PM

    Hi, we experience a random problem. sometimes when a form was submitted, we received double forms with seconds of difference.

    we check the form and works fine, and the submit button obviously was pressure on time only...

    in the picture attached, the submit button press one time and generate two forms with some seconds of delay.

    Any help will be useful.


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    JotForm Support

    Answered by Mike on June 05, 2015 at 06:03 PM

    Thank you for contacting us.

    I was not able to reproduce the issue with a cloned version of your form (and disabled Send Post Data) option.

    There is a chance that there is some bug related to the HTTP Post Data submission to your Thank You Page script.

    Is there any way that you can test the form for some time without enabled Send Post Data option to see if that makes any difference?