Have a form we created and now it won't display?

  • Profile Image
    RonSherring
    Asked on June 05, 2015 at 05:18 PM

    Created a form used it for two months and now we can not get the form to display. What is wrong?

     

    Ron

  • Profile Image
    Welvin
    Answered on June 05, 2015 at 06:42 PM

    The form is still there, but the fields have gone missing. Please try checking your form's revision history. Here's how: http://www.jotform.com/help/294-How-to-View-Form-Revision-History. From there, you should be able to retrieve the lost changes. If not, please get back to us so we can check further.

    Note that this kind of problem will happen in the form due to the following reasons:

    a. The form is open in the form builder in multiple windows/location.

    b. The form builder is close while saving is in progress.

    c. Your session is timed out

    Thanks