What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Closing my account

    Asked by abfly on June 05, 2015 at 09:05 PM

    Hello, I would like to close my account please, as I no longer use it. Please advise how I should do this and confirm that you have stopped taking any more payments. 

    Kind regards

    David Horton

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    JotForm Support

    Answered by Chriistian on June 06, 2015 at 03:02 AM

    Hi abfly, 

    Thanks for contacting us.


    I checked your account and it seems that you have already cancelled your subscription. Your account subscription is scheduled to be downgraded on July 06, 2015. Please note that you can still enjoy your premium account until then.