What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I've have checked spam and junk on my email program (airmail)

    Asked by plineberry on June 06, 2015 at 07:46 AM

    I've have checked spam and junk on my email program (airmail) as well as my webmail. I have also gone through my SpamSieve logs and searched for jot form as well as the email address of the form submitter. I'm still getting nothing.

    This just started today. Never had this issue before. Not sure why junk mail filters would have started suddenly seeing my work orders as spam? Are there any other possibilities? I can't afford to miss these submissions.



    This is a re-post of a comment on How to View All Your Form Email History

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    JotForm Support

    Answered by Jan on June 06, 2015 at 11:50 AM

    I already answered you on the other thread. Please check this thread: http://www.jotform.com/answers/582944#583219

    Let us know if you're still having issues receiving email notifications. Thank you.