Issues with SSL on mobile devices

  • Profile Image
    thespanishfactory
    Asked on June 06, 2015 at 12:03 PM

    I had a similar problem using the secure form using embedding the code:

    <script type="text/javascript" src="https:/secure.jotformpro.com/jsform/43155450539960"></script>

    This issue was produced in Android & mobile deceives, in desktops was working. 

    I have changed "secure" by "www" in the URL as you advised and now it is working again on mobiles, after several months without a solution..

    This need to be fixed for good because the default embedding code that JotForm is providing looks like to be wrong and does not work properly with SSL. The half of our clients are connecting by mobile..   

  • Profile Image
    BJoanna
    Answered on June 06, 2015 at 02:59 PM

    We are sorry for inconvenience you have.

    I have tested your form on my Samsung Galaxy S4 and I was not able to reproduce mentioned problem. However I have tested only your form. Maybe there is a problem when form is viewed form the website.

    Can you please provide us URL of your website so we can test your embedded form?

    Looking forward to your reply.  

  • Profile Image
    thespanishfactory
    Answered on June 06, 2015 at 05:18 PM

    ?

    I said that I have solved the problem.. 

    thanks