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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I cannot edit my form

    Asked by lilysharma on June 06, 2015 at 05:55 PM

    My form is not loading for editing purposes. 

    It is available at https://secure.jotformeu.com/form/51095857234359

    My username is lilysharma

    Help!

    Page URL:
    https://secure.jotformeu.com/form/51095857234359

  • Profile Image

    Answered by raul on June 06, 2015 at 09:17 PM

    I see that you reported a related issue here: http://www.jotform.com/answers/583383 in which you've mentioned that you were not able to find your form.

    Were you able to find it now and you cannot edit it? Did you try clearing your cache as suggested on that thread?

    Please let us know what's the status of the issue so we can provide further assistance.

  • Profile Image

    Answered by lilysharma on June 07, 2015 at 03:05 AM

    Hi. I can see that it is listed under 'My Forms'. However, when I click on 'Edit form', it says Loading but nothing gets loaded and I get a blank page.

    I have tried clearing the cache but still no luck.

    Even when I go on the webpage link, I get a blank page. Page URL:

    https://secure.jotformeu.com/form/51095857234359 

    Will really appreciate if someone can help me sort this quickly. 

    Kind regards,

    Lily

  • Profile Image
    JotForm Founder

    Answered by aytekin on June 07, 2015 at 03:50 AM

    One solution might be to restore an older working version of the form from Revision History:

    http://www.jotform.com/help/294-How-to-View-Form-Revision-History