JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
In order to cancel your subscription you would need to switch your account to the Starter plan by entering to your billing page.
Once you have made this change your subscription will be cancelled and your account will be scheduled to downgraded when your current subscription period ends.
Please let us know if you need further assistance.