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Missing form translationAsked by mattiaerica on June 06, 2015 at 08:05 PM
I have created, translated and embedded a jot form for my website, but the language selector doesn't load.
According to the browser, the jot form iframe is trying to load a content from my web server instead of calling yours:
[Error] Failed to load resource: the server responded with a status of 404 (Not Found) (server.php, line 0) http://www.mattia-erica.me/server.php?action=getFormTranslations&formID=51296214928359&langCode=en%2Cit%2Cpt-BR
Is there any way to fix this?
The embed method I am using is the simple js tag:
Please try first re-embedding the form into your website using instead its iframe embed code.
user guide: -Getting-the-Form-iFrame-Code
Make sure to remove first any previous script embed code of the form before using the iframe embed.
Let us know if issue persist even after doing this.
Many thanks for your quick support, the form is working now with the iframe embed.