I can´t open my forms? Why?

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    daniellelyager
    Asked on June 07, 2015 at 11:04 AM

    Hi,

     

    I need to edit one of my forms, but I am not able to open them, why? I only see a white box when I click edit.

  • Profile Image
    jonathan
    Answered on June 07, 2015 at 02:02 PM

    When I checked your jotform http://www.jotformeu.com/form/51414449866362 I could not see any fields on it. There must be issue with the Form Builder.

    You can restore your form to the working version using the Revision History feature.

    user guide: -How-to-View-Form-Revision-History

    There was a problem on the Form Builder this week. That might have caused this.

    If the form wasn't probably loaded on the Form Builder and then saved while it was empty, that probably caused the elements to get lost.

    Luckily we have the Revision History that can be used on such cases.

    Hope this help. Please let us know if still not resolve.

    Thanks.