What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can´t open my forms? Why?

    Asked by daniellelyager on June 07, 2015 at 11:04 AM



    I need to edit one of my forms, but I am not able to open them, why? I only see a white box when I click edit.

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    JotForm Support

    Answered by jonathan on June 07, 2015 at 02:02 PM

    When I checked your jotform http://www.jotformeu.com/form/51414449866362 I could not see any fields on it. There must be issue with the Form Builder.

    You can restore your form to the working version using the Revision History feature.

    user guide: -How-to-View-Form-Revision-History

    There was a problem on the Form Builder this week. That might have caused this.

    If the form wasn't probably loaded on the Form Builder and then saved while it was empty, that probably caused the elements to get lost.

    Luckily we have the Revision History that can be used on such cases.

    Hope this help. Please let us know if still not resolve.