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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    Email autoreply is incorrect.

    Asked by momsbesty on June 07, 2015 at 05:03 PM

    When a customer receives this auto email and decides to click "reply", the reply should go to customercare@momsbesty.com (not sdkingsmo@gmail.com as it is right now)

     

    We have changed the email several times and it is not staying.

    http://www.momsbesty.com/#!vip-besties-club/cl3z

    http://www.momsbesty.com/#!lifetime-product-guarantee/c1bm3

    Both forms have the issue.

    Please help us change it.

    Page URL:
    http://www.momsbesty.com/#!lifetime-product-guarantee/c1bm3

    autoreply email product www and
  • Profile Image
    JotForm Support

    Answered by BDAVID on June 07, 2015 at 06:47 PM

    I just did a test submission, and when I click on "reply" seems the reply goes to:

    vipclub@momsbesty.com

    As it is set in your autoresponder:

    So, simply change the email in the Reply-to E-mail field. Let us know if you need more help, we will be glad to assist you.