What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to set the form into a standard screen fit size?

    Asked by 2015_PDG on June 08, 2015 at 02:37 AM

    When I launched the survey link to my pilot test participants, some of them are using laptop while others are using desktop/pc.  The survey appeared just right using a laptop.  But the survey look got distorted and big in desktop/pc, that the users need to scroll from left to right before they can respond to each item.  This is not user-friendly at all.  How do you fix this in such a way that what appears in the laptop will perfectly appear in desktop/pc.  Thanks in advance!

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    JotForm Designer

    Answered by ibrahim on June 08, 2015 at 02:50 AM


    Have you used our widget Mobile Responsive? This widget is available on the widget search bar in the form editor. This widget automatically detects the device where the form is opened and will adjust the form's size, including width, height, etc...

    I hope this helps. Let us know if this works for you.

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    Answered by 2015_PDG on June 08, 2015 at 03:58 AM

    I just did inserted a mobile responsive widget, saved it and had a preview.

    I'm using a laptop and the survey now looked small.  I had to press CTRL plus +/- to adjust the screen fit.

    Can you help me fix this?

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    JotForm Designer

    Answered by ibrahim on June 08, 2015 at 04:26 AM


    If you want make responsive the matrix tables, you can inject CSS code to change matrix width. Here's sample code: 

    th.form-matrix-row-headers {

      min-width: 100%;



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    Answered by ISC_India on December 17, 2015 at 03:44 AM


    I have used the widget, however, the column headers of the matrix table of my form (https://form.jotform.me/53481063278458?) are still not fixed when viewing on mobile.


    Help please..


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    JotForm Support

    Answered by Chriistian on December 17, 2015 at 03:53 AM

    Hi ISC_India,


    I have moved your concern on a separate thread so we can better assist you. You can check the thread here: http://www.jotform.com/answers/727528. We will attend to your concern accordingly.