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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form has been disabled

    Asked by jknorpp on June 08, 2015 at 03:14 AM

    I just created an all new form:

    http://form.jotformeu.com/form/51581530857358

     

    Although it's status is "activated" following the link to it I get an "Form not found This form is disabled."

     

    Has this been blacklisted for some reason?

     

    Thanks for a hint!

    Best regards

    Johannes

    Page URL:
    http://form.jotformeu.com/form/51581530857358

    new form status hint thanks
  • Profile Image
    JotForm Support

    Answered by Chriistian on June 08, 2015 at 03:48 AM

    Hi jknorpp,

    Thanks for contacting us.

     

    Your account seems to be automatically suspended because you have forms that are not in English language. I have activated your account. However, to avoid further suspensions, we recommend that you build your forms in English language and use our Language Translator Tool to set them into languages that you want.

     

    JotForm has a tool called Phishing Detector which allows automatic suspension of forms created for  phishing activities. However, this tool is not updated to scan languages other than English, therefore most of the form that are not in English are automatically suspended.

      

    If you need further assistance, please feel free to contact us.

     

    Regards.