My form does not display properly on Android 4.4.4

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    Rindo_th
    Asked on June 08, 2015 at 04:22 AM

    2:  My jotform is not displayed properly on Android4.4.4

    Display is different from I had set one.

    (iPhone's display is okey.)

    i want to return to the previous display or match the display to the iPhone.

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    ashwin_d
    Answered on June 08, 2015 at 08:25 AM

    Hello Rindo_th,

    Please be noted that for your forms to work correctly in mobile devices, we recommend to embed your form using its iFrame embed code. I would suggest you to the following steps:

    #1. Embed your form using its iFrame embed code. The following guide should help you grab your form's iFrame embed code:  https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    #2. Ensure that you have enabled the "Responsive Form" attribute of your form's preferences. Please check the screenshot below:

     

    Do try it out and that should solve your problem.

    Do get back to us if the issue persists.

    Thank you!

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    Tomomi
    Answered on June 12, 2015 at 03:47 AM

    I'm Sorry I did'nt notice the thread because I thought check "Private" .

    And thank you your relay.

    I have resoleved the Android's!

     

  • Profile Image
    ashwin_d
    Answered on June 12, 2015 at 06:22 AM

    Hello Tomomi,

    I am glad to know that your Android issue is now resolved.

    Do get back to us if you have any questions.

    Thank you!