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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form does not display properly on Android 4.4.4

    Asked by Rindo_th on June 08, 2015 at 04:22 AM

    2:  My jotform is not displayed properly on Android4.4.4

    Display is different from I had set one.

    (iPhone's display is okey.)

    i want to return to the previous display or match the display to the iPhone.

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    JotForm Support

    Answered by ashwin_d on June 08, 2015 at 08:25 AM

    Hello Rindo_th,

    Please be noted that for your forms to work correctly in mobile devices, we recommend to embed your form using its iFrame embed code. I would suggest you to the following steps:

    #1. Embed your form using its iFrame embed code. The following guide should help you grab your form's iFrame embed code:  https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    #2. Ensure that you have enabled the "Responsive Form" attribute of your form's preferences. Please check the screenshot below:

     

    Do try it out and that should solve your problem.

    Do get back to us if the issue persists.

    Thank you!

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    Answered by Tomomi on June 12, 2015 at 03:47 AM

    I'm Sorry I did'nt notice the thread because I thought check "Private" .

    And thank you your relay.

    I have resoleved the Android's!

     

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    JotForm Support

    Answered by ashwin_d on June 12, 2015 at 06:22 AM

    Hello Tomomi,

    I am glad to know that your Android issue is now resolved.

    Do get back to us if you have any questions.

    Thank you!