Form now appears blank as if all fields have been deleted

  • Profile Image
    smbbooks
    Asked on June 08, 2015 at 12:35 PM

    Hello. 

    When I try to edit or view forms, all I get is a blank page. The "status" site for jotform has no information for the last few years.

    e.g, - http://www.jotform.com/form/72862402333

     

    Just wondering when this will be fixed.

     

    Thank you!

  • Profile Image
    david
    Answered on June 08, 2015 at 01:35 PM

    Hi,

    I checked your form and it does indeed appear to be blank.  I checked your forms revision history and there were no changes made recently that would have cause this.  We were having some issues reported by other users today regarding blank forms but most of the were able to be fixed by using the revision history:

    http://www.jotform.com/help/294-How-to-View-Form-Revision-History

    However, I could not find a previous point to restore your form to.

    I have forwarded this to our developers to see if they can restore your form.  My apologies, we hope to have this resolved as soon as we can.

  • Profile Image
    eee
    Answered on June 09, 2015 at 04:10 AM

    Hey,

    We have rescued your form from our backups,

    Thank you for your patience,

    Kindest Regards,

    - Ertugrul.