What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form now appears blank as if all fields have been deleted

    Asked by smbbooks on June 08, 2015 at 12:35 PM

    Hello. 

    When I try to edit or view forms, all I get is a blank page. The "status" site for jotform has no information for the last few years.

    e.g, - http://www.jotform.com/form/72862402333

     

    Just wondering when this will be fixed.

     

    Thank you!

    Page URL:
    http://www.jotform.com/form/72862402333

    forms not working JotForm status site www
  • Profile Image
    JotForm Support

    Answered by david on June 08, 2015 at 01:35 PM

    Hi,

    I checked your form and it does indeed appear to be blank.  I checked your forms revision history and there were no changes made recently that would have cause this.  We were having some issues reported by other users today regarding blank forms but most of the were able to be fixed by using the revision history:

    http://www.jotform.com/help/294-How-to-View-Form-Revision-History

    However, I could not find a previous point to restore your form to.

    I have forwarded this to our developers to see if they can restore your form.  My apologies, we hope to have this resolved as soon as we can.

  • Profile Image
    Chief Technology Officer

    Answered by eee on June 09, 2015 at 04:10 AM

    Hey,

    We have rescued your form from our backups,

    Thank you for your patience,

    Kindest Regards,

    - Ertugrul.