What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form is not appearing on Facebook mobile

    Asked by Clashibot on June 08, 2015 at 02:31 PM

    i was created some forms for my facebook pages, after embedded on my page, they are perfect on PC view,

    but i cant see the tab appear while i view from mobile, as u can see i named the tab as Buy Now!.

    it is perfect on PC but not viewable on Facebook app on mobile.

    this is my page link: https://www.facebook.com/clashibot

    On PC, you can see BUY NOW! button left side in the Apps column, but nowhere in mobile.

    how do i do so people can access to the form on Mobile Facebook?

    i need your help please....

    Page URL:
    https://www.facebook.com/clashibot

    Mobile facebook app
  • Profile Image
    JotForm Support

    Answered by BJoanna on June 08, 2015 at 02:56 PM

    You may consider adding first your form to your Facebook Fan Page if you have NOT done it yet. Use this guide: http://www.jotform.com/help/123-Adding-forms-to-Facebook-Facebook-Developer-Method- 

    And probably this problem is related to the Facebook itself. You may check the following thread on Stackoverflow:

    Is it possible to show a Facebook app as a Page Tab on mobile devices?

    Hope this will help. Let us know if you need further assistance.