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Millview4988Asked on June 8, 2015 at 2:40 PM
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MikeReplied on June 8, 2015 at 3:03 PM
Thank you for contacting us.
The SMTP based messages are failed in our mail logs. The issue might be related to incorrect settings of your SMTP sender.
The IMAP part may be wrong, since the sending protocol is usually SMTP.
Please make sure that you use correct sending settings. Link to related guide:
How to Edit/Delete Sender Emails on SMTP Settings
If you need any further assistance, please let us know. We will be happy to help.
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StudioBeReplied on March 8, 2016 at 5:09 PM
Millview4988, Did you ever get this fixed? Seems like JF has a ton of issues surrounding the SMTP sender thing. Can you tell me what you did to fix this?