What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My submissions are no longer visible

    Asked by bwilkie on June 08, 2015 at 03:13 PM

    Hi, I created a jotform and was able to see the submissions until today. It says I have 305 but they are not longer able to be exported. Can you please help me with this. 

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    JotForm Support

    Answered by david on June 08, 2015 at 04:04 PM


    I checked your account for the submissions for your form:


    And it looks like the submission are indeed available in your account:

    Try clearing your browsers cache/cookies then checking them again.  As far as I can tell, the submissions should still be available for your form.