My submissions are no longer visible

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    bwilkie
    Asked on June 08, 2015 at 03:13 PM

    Hi, I created a jotform and was able to see the submissions until today. It says I have 305 but they are not longer able to be exported. Can you please help me with this. 


  • Profile Image
    david
    Answered on June 08, 2015 at 04:04 PM

    Hi,

    I checked your account for the submissions for your form:

    http://www.jotformpro.com/form/51115387777968

    And it looks like the submission are indeed available in your account:

    Try clearing your browsers cache/cookies then checking them again.  As far as I can tell, the submissions should still be available for your form.