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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Attach a pdf to an autoresponder email

    Asked by CDPHENSB on June 08, 2015 at 04:38 PM

    Hi, I am trying to find a way to attach a PDF to the automatic email responder in JotForm. The pdf contains instructions to the person filling out the form, but we don't want to share the instructions until they submit the form. I was able to embed them in the popup after the form is submitted. However, I want the person to get an email with the information either as text in the email or as a pdf attached. That way they will have the information in a month when they will need it.




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    JotForm Support

    Answered by david on June 08, 2015 at 05:27 PM


    These file attachments you wish to send, are they the same for everybody? If yes you can edit the auto-responder email and insert the link of the files. It is necessary to host the files online as the auto-responders only accept direct links, and not files attached.

    If you have any further questions, let us know and we will be happy to help.


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    Answered by omarion  on May 17, 2016 at 04:36 PM

    hey guys,


    I am really confused about something and I hope you guys can help me out.


    Im trying to make a PDF appear in my email that I send people after they subscribe to my mailing list but I can't seem to attach the PDF to it.  Its a PDF so there is no URL to it.  Any advice would be greatly appreciated 

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    JotForm Support

    Answered by david on May 17, 2016 at 06:08 PM

    It is not possible to attach a file directly to your submission email.  The file needs to be hosted somewhere online so that it has a specific location that it can be downloaded each time.  You can upload your PDF to a service like Google Drive or Dropbox for free.  You would then use the link provided for your uploaded file as your document download link.

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    Answered by SWCC-CE on August 10, 2016 at 01:19 PM

    I have uploaded my pdf to my Google Drive account and copied the link; however, it does not let me post the link in the advanced settings.  I want to have the pdf file (or a link to it) emailed to them upon submission of their form.  Can you help? 


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    JotForm Support

    Answered by Jim_R on August 10, 2016 at 01:30 PM

    @SWCC-CE - To give way to the OP, I'm creating a separate thread for you here https://www.jotform.com/answers/903044 

    We'll have your question addressed there shortly.