File Size Limit Per Submission

  • Bprovost
    Asked on June 8, 2015 at 5:41 PM

    Hello - we just upgraded our account to a Premium Membership, so we could be able to receive up to 10 GB per month, however, we are having trouble with individual submissions being too large.  Both submissions that had difficulties were .dwt files (CAD drawings)....one was only 2 MB and the other was 6 MB. We added .dwt as an acceptable file type, but the senders are receiving an error message that the file size is too big?  Is there a maximum file size per submission?