What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    File Size Limit Per Submission

    Asked by Bprovost on June 08, 2015 at 05:41 PM

    Hello - we just upgraded our account to a Premium Membership, so we could be able to receive up to 10 GB per month, however, we are having trouble with individual submissions being too large.  Both submissions that had difficulties were .dwt files (CAD drawings)....one was only 2 MB and the other was 6 MB. We added .dwt as an acceptable file type, but the senders are receiving an error message that the file size is too big?  Is there a maximum file size per submission?

    Page URL:

  • Profile Image

    Answered by Syed on June 08, 2015 at 06:09 PM

    Hi there;

              Please try to increase Upload Limit from "Properties" of "File Upload". I cloned your form for this particular thread, please review the following screenshots on How you can increase Upload File Size Limit.

    Hope this helps. Please let us know further if you need more assistance, we would be happy to assist you.