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    File Size Limit Per Submission

    Asked by Bprovost on June 08, 2015 at 05:41 PM

    Hello - we just upgraded our account to a Premium Membership, so we could be able to receive up to 10 GB per month, however, we are having trouble with individual submissions being too large.  Both submissions that had difficulties were .dwt files (CAD drawings)....one was only 2 MB and the other was 6 MB. We added .dwt as an acceptable file type, but the senders are receiving an error message that the file size is too big?  Is there a maximum file size per submission?

    Page URL:
    http://form.jotform.us/form/51115646406147

    size Submissions file type message
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    Answered by Syed on June 08, 2015 at 06:09 PM

    Hi there;

              Please try to increase Upload Limit from "Properties" of "File Upload". I cloned your form for this particular thread, please review the following screenshots on How you can increase Upload File Size Limit.

    Hope this helps. Please let us know further if you need more assistance, we would be happy to assist you.

     

    Thankyou,