What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Captcha error in Internet Explorer 7

    Asked by StElizabeth on November 23, 2011 at 08:59 AM

    The latest issue now is the captcha does not work in Internet Explorer 7. Due to security issues, it displays as an empty box with a red x saying reload if it is not displayed. Forms can not be completed because people can not fill out the captcha field.

    Your assistance is greatly appreciated.

    This is occuring on all of my current forms.




    Page URL:

  • Profile Image

    Answered by fxr on November 23, 2011 at 11:24 AM

    This may well have been resolved by our developers earlier.

    I am not able to replicate the issue here on IE7.


    Are you able to check if the problem is persisting your end?