form submissions receved by mail are missing the adres data....?

  • Profile Image
    Asked on September 06, 2010 at 09:51 AM

    Dear Sir, Madam,


    When I receve the form submissions by mail the adres data is missing (the fields are emty).

    Online in the form submissions, and in the reports (.xls) the adres data fields are not emty.


    How can I fix this.


    Kind Regards


  • Profile Image
    Answered on September 06, 2010 at 10:37 AM

    Try deleting the email and re-creating it. This will reset the contents and should fix the missing field.