What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why should JotForm have full read/write in DropBox integration?

    Asked by Okei Okusogu  on June 08, 2015 at 09:15 PM

    Why should JotForm have full read/write to any files in a customer's DropBox?

    Is there means of collecting forms data without giving your service full access to my files?

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    JotForm Support

    Answered by ashwin_d on June 09, 2015 at 12:41 AM

    Hello Okei,

    I believe full access is required for the dropbox integration to work correctly. It needs to upload file and create folders dynamically for every submissions for which Access type needs to be "Full Dropbox".

    Hope this answers your query.

    Do get back to us if you have any questions.

    Thank you!

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    Answered by Okei Okusogu on June 10, 2015 at 10:56 AM

    This makes all my personal data in Dropbox available to JotForm. This is no good. Why can't JotForm only read/write access to only the folder created and assigned to it? Will this be too much to implement? I am not comfortable given JotForm total access to EVERYTHING in my Dropbox.


    Thank you,


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    Answered by ookusogu on June 10, 2015 at 11:01 AM

    When I send form collection reports to DropBox, is it also available to me in the main JotForm collection repository?


    Thank you.


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    JotForm Support

    Answered by BJoanna on June 10, 2015 at 12:58 PM

    You need to allow and add JotForm to your App list like Dropbox. That authentication is required so that you can give permission to JotForm to send the submission data into your Dropbox account.

    You need not worry because it is only asking for authentication permission, but does not capture any of your account details.

    Considering your last question I am not sure if you are referring to submissions, but if so, you can access to submissions inside of your JotForm account also when you have some integration. 


    Hope this will help. Let us know if you need further assistance.