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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I lost my form. It is not showing up and it has been for 3 months.

    Asked by mhworkz on June 08, 2015 at 11:11 PM

    It is a basic form. It is not showing up. 

    Page URL:
    http://www.henrikshardscape.com/ht_docs/invoice.html

    3 and months
  • Profile Image
    JotForm Support

    Answered by Chriistian on June 09, 2015 at 02:20 AM

    Hi mhworkz, 

    Thanks for contacting us.

     

    I checked your form Investment Payment (form ID - 50597336771969) and noticed that it was blank. I checked the form's Revision History and found out that the fields were removed recently. You can check this article to know how to view and revert/restore form revisions.

     

    If you need further assistance, please feel free to contact us again.

     

    Regards.

  • Profile Image

    Answered by mhworkz on June 09, 2015 at 06:27 AM

    I tried to restore the version. If it takes time to restore it didn't work. Can u restore it for me?

  • Profile Image
    JotForm Support

    Answered by Chriistian on June 09, 2015 at 08:43 AM

    Hi mhworkz, 

    Thanks for contacting us.

     

    I checked your form http://www.jotform.com/form/50597336771969 and it seems that it was already restored. The fields are now displayed. 

     

    Do let us know if you need further assistance.

     

    Regards.