What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
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If I understand your question correctly, you are having trouble with forms that were embedded as html on email message. The embedded forms in emails sometimes do not work due to conflicting scripts. I suggest you to just share the link of your form and let your clients fill up the form using that link. To share your forms and email it to your clients, just follow instructions below.
Do let us know if you need further assistance.