What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Layout customization on printed PDF submissions?

    Asked by syncro on June 09, 2015 at 02:57 AM
    Also any word on the possible development of more layout customization capabilities for when we print our submissions.  What is a bit different about us, is that we submit our own inspection jotforms in the field as mobile technicians and these submissions need to be output as nice looking inspection reports for our clients. Right now the layout customization options are very limited. 
  • Profile Image
    JotForm Support

    Answered by Charlie on June 09, 2015 at 03:21 AM


    Currently, the PDF submissions cannot be customized or formatted. You can get the PDF submission by:

    1. Adding a {pdf-link} in the email notification.

    2. Download the PDF submission in the "Submissions" page

    3. You can also download a PDF submission by using the "Print" function.


    For the update regarding that feature, our developers are already aware of this request, and one of my colleague saw this under the "Reports" menu.

    It seems like our developers are currently developing the feature "PDF Report" this will allow users to format the PDF submission output, but it is still in "BETA" and has not been yet released. Unfortunately, we don't have any time frame or expected date for this as this is handled by a different team.

    But, we will surely update our users about this if it becomes available and ready to be use. 

    Thank you for your understanding.