What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    After creating the form, it displays blank?

    Asked by bmarci on June 09, 2015 at 06:46 AM

    I made a form just few hours ago and it was saved automatically. After a few minutes I returned to www.jotform.com and found that my form was an empty blank tab. I remade my form, but it happened again. Can you help me to recover my form?

    Page URL:
    http://www.jotform.com//?formID=51592747570362

    Screenshot
    disappears Make JotForm saved www and
  • Profile Image

    Answered by bmarci on June 09, 2015 at 06:51 AM

    I was able to recover it with Form Revision History and I hope it will not disappear again.

    Thanks for the otherwise useful jotform,

    Marton

     
  • Profile Image
    JotForm Support

    Answered by Charlie on June 09, 2015 at 09:33 AM

    Hi,

    We have encountered this with a couple of users yesterday about this problem, form fields are disappearing or being blank. Our developers have told us that this has been fixed. But, please do let us know if you have encountered it again, we are currently testing it. 

    Thank you and apologies for the inconvenience. 

  • Profile Image

    Answered by alinatty on October 23, 2015 at 08:13 AM

    Yes, its happening again. My form is blank on my website and when I login ?

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    JotForm Support

    Answered by Charlie on October 23, 2015 at 10:01 AM

    @alinatty

    Hi, this thread is quite old, the cause of the issue might be different from what you are having, I see you already have an opened thread here: http://www.jotform.com/answers/688430. We will address that one shortly, please refer to that link instead. Apologies for the inconvenience.