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bmarciAsked on June 9, 2015 at 6:46 AM
I made a form just few hours ago and it was saved automatically. After a few minutes I returned to www.jotform.com and found that my form was an empty blank tab. I remade my form, but it happened again. Can you help me to recover my form?
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bmarciReplied on June 9, 2015 at 6:51 AM
I was able to recover it with Form Revision History and I hope it will not disappear again.
Thanks for the otherwise useful jotform,
Marton
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CharlieReplied on June 9, 2015 at 9:33 AM
Hi,
We have encountered this with a couple of users yesterday about this problem, form fields are disappearing or being blank. Our developers have told us that this has been fixed. But, please do let us know if you have encountered it again, we are currently testing it.
Thank you and apologies for the inconvenience.
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alinattyReplied on October 23, 2015 at 8:13 AM
Yes, its happening again. My form is blank on my website and when I login ?
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CharlieReplied on October 23, 2015 at 10:01 AM
@alinatty
Hi, this thread is quite old, the cause of the issue might be different from what you are having, I see you already have an opened thread here: http://www.jotform.com/answers/688430. We will address that one shortly, please refer to that link instead. Apologies for the inconvenience.