What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Invalid Form URL on edit link

    Asked by martin.gallagher on June 09, 2015 at 09:18 AM

    I need to create links to the form that has been completed by responders in order that they can change their "availability dates".


    I have checked the forums and found a thread that covers this but when I create the link to someones filled form, I am informed with the following message:



    Invalid Form URL
    This form is not available for this domain.
    The link I actually used was:
    Do you see the change in the URLs? Domain has been changed to "jotformeu.com" from "jotform.com"
    I need a fix for this as I need to send links to form fillers asap so they can update their details. (I have added a link in the "Thank you" responder email but have resonders in the database who completed the form prior to this.
    Kind regards
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    JotForm Support

    Answered by EltonCris on June 09, 2015 at 10:43 AM

    Hi Martin,

    Since your form runs over eu domain www.jotformeu.com, you have to use this with all your form links including the edit link URL. (If you have manually created the edit URL).

    Example: This one should work fine.


    However, if you mean the link generated by Jotform changes to www.jotform.com, let us know so we can take a look or submit a test if necessary.