Invalid Form URL on edit link

  • Profile Image
    martin.gallagher
    Asked on June 09, 2015 at 09:18 AM

    I need to create links to the form that has been completed by responders in order that they can change their "availability dates".

     

    I have checked the forums and found a thread that covers this but when I create the link to someones filled form, I am informed with the following message:

     

    "

    Invalid Form URL
    This form is not available for this domain.
    http://www.jotformeu.com/form/50892222512348
     
    The link I actually used was:
     
     
    Do you see the change in the URLs? Domain has been changed to "jotformeu.com" from "jotform.com"
     
    I need a fix for this as I need to send links to form fillers asap so they can update their details. (I have added a link in the "Thank you" responder email but have resonders in the database who completed the form prior to this.
     
    Kind regards
    Martin
  • Profile Image
    EltonCris
    Answered on June 09, 2015 at 10:43 AM

    Hi Martin,

    Since your form runs over eu domain www.jotformeu.com, you have to use this with all your form links including the edit link URL. (If you have manually created the edit URL).

    Example: This one should work fine.

    http://submit.jotformeu.com/form.php?formID=50892222512348&sid=303730902322361859&mode=edit

    However, if you mean the link generated by Jotform changes to www.jotform.com, let us know so we can take a look or submit a test if necessary.

    Thanks!