Form shows blank?

  • Profile Image
    fpopcorn
    Asked on June 09, 2015 at 09:41 AM

    Ao realizar o login, o formulário sumiu, desapareceu. O que está acontecendo?

    Upon login, the form vanished, disappeared. What's going on?

     

    Obrigado!

    Thanks!

  • Profile Image
    Charlie
    Answered on June 09, 2015 at 11:05 AM

    Hi,

    Apologies for the inconvenience, we had a problem yesterday regarding forms showing blank. We have already reported this to our developers and they informed us earlier today that this has been fixed.

    To fix your form, you'll need to revert back to your earlier version of the form. Here's a guide on how to do it: http://www.jotform.com/help/294-How-to-View-Form-Revision-History. Revert back to an earlier version of the form where the fields were not removed.

    Do let us know if that resolves the problem. If you are still experiencing it after the resolution above, please do let us know.

    Thank you.

  • Profile Image
    fpopcorn
    Answered on June 09, 2015 at 02:15 PM
    I went back to a previous version and the form is active again . Thanks for the quick return.
  • Profile Image
    Charlie
    Answered on June 09, 2015 at 03:00 PM

    Thank you for updating us.

    Currently, our developers are monitoring this issue. If you happen to experience the problem again, please do let us know.