Form shows blank?

  • fpopcorn
    Asked on June 9, 2015 at 9:41 AM

    Ao realizar o login, o formulário sumiu, desapareceu. O que está acontecendo?

    Upon login, the form vanished, disappeared. What's going on?

     

    Obrigado!

    Thanks!

  • Charlie
    Replied on June 9, 2015 at 11:05 AM

    Hi,

    Apologies for the inconvenience, we had a problem yesterday regarding forms showing blank. We have already reported this to our developers and they informed us earlier today that this has been fixed.

    To fix your form, you'll need to revert back to your earlier version of the form. Here's a guide on how to do it: http://www.jotform.com/help/294-How-to-View-Form-Revision-History. Revert back to an earlier version of the form where the fields were not removed.

    Do let us know if that resolves the problem. If you are still experiencing it after the resolution above, please do let us know.

    Thank you.

  • fpopcorn
    Replied on June 9, 2015 at 2:15 PM
    I went back to a previous version and the form is active again . Thanks for the quick return.
  • Charlie
    Replied on June 9, 2015 at 3:00 PM

    Thank you for updating us.

    Currently, our developers are monitoring this issue. If you happen to experience the problem again, please do let us know.