My Forms imported from Adobe Forms Central aren't here

  • Profile Image
    mtubay
    Asked on June 09, 2015 at 10:56 AM

    I went through the process of moving my forms from Adobe Forms Central.

    The forms were all transferred but now they are not there!!!

    PLEASE ADVISE ASAP!!!

    Maria Tubay

  • Profile Image
    Boris
    Answered on June 09, 2015 at 11:28 AM

    Hello Maria.

    We are very sorry for the inconvenience.

    Can you please let us know which forms you may be referring to? I have just checked your account, and I can see that you have many forms there that appear to be loading fine for me, for example:

    http://www.jotformpro.com/form/51464994901968

    http://www.jotformpro.com/form/51464652353960

    Can you please confirm if you can see the forms correctly now, perhaps it was just a temporary connection issue. If the issue persists and you still can't see your forms, I would advise you to clear your browser cache, log out, and then log back into your JotForm account.

    I have also cleared your form cache, in case it helps.

    Please let us know if you are experiencing further issues, and it would be helpful if you could tell us which forms you are having these problems with. Thank you.