What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form has exceeded it's allocated quota

    Asked by tricolorlab on June 09, 2015 at 11:14 AM

    all this form needs to do is connect to our FTP server so our customers can upload files, i've enabled the auto delete plugin as advised in a previous support exchange, and now my form is disabled again?

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    JotForm Support

    Answered by Jan on June 09, 2015 at 12:47 PM

    I tested the auto delete submission app and it is working properly. I can see that the submissions where already deleted. So it means that the app is working properly or you deleted the submissions manually.

    I reset your uploads back to 0. Please try to re-enable the auto delete submission app. Please try to monitor your storage space and get back to us if the issue is still happening. Thank you.