What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can you put us back to a basic package?

    Asked by jdiedrich on June 09, 2015 at 11:15 AM

    Please put us back to a basic non-fee package. We will increase our package next year are our contest approaches.

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    JotForm Support

    Answered by david on June 09, 2015 at 12:12 PM


    I have cancelled your subscription as per your request.  You will retain your paid user benefits until June 30th, 2015.  At which point you will be downgraded back to a Free account and will no longer be billed.

    If you have any further questions, let us know and we will be happy to help.