Email in form showing invalid

  • CatherineKolkoski
    Asked on June 9, 2015 at 11:46 AM

    I am testing this form and it is showing as an invalid email when I embed the form in a Facebook tab. 

     

    Jotform Thread 584870 Screenshot
  • Charlie
    Replied on June 9, 2015 at 1:01 PM

    Hi,

    The reason why the "Enter a valid e-mail address" is showing in your "Briefly explain your situation" field is because the validation type on it is set to "E-mail".

    See screenshot below. You'll need to change it to "none" if you want to add free text on that input field.

    Email in form showing invalid Image 1 Screenshot 20

     

    I hope that helps. Do let us know if you need more information on this.

    Thank you.