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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Email in form showing invalid

    Asked by CatherineKolkoski on June 09, 2015 at 11:46 AM

    I am testing this form and it is showing as an invalid email when I embed the form in a Facebook tab. 

     

    Page URL:
    http://www.jotform.com//?formID=51594797860977#

    Screenshot
    email in facebook tab and invalid email
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    JotForm Support

    Answered by Charlie on June 09, 2015 at 01:01 PM

    Hi,

    The reason why the "Enter a valid e-mail address" is showing in your "Briefly explain your situation" field is because the validation type on it is set to "E-mail".

    See screenshot below. You'll need to change it to "none" if you want to add free text on that input field.

     

    I hope that helps. Do let us know if you need more information on this.

    Thank you.