Email in form showing invalid

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    Asked on June 09, 2015 at 11:46 AM

    I am testing this form and it is showing as an invalid email when I embed the form in a Facebook tab. 


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    Answered on June 09, 2015 at 01:01 PM


    The reason why the "Enter a valid e-mail address" is showing in your "Briefly explain your situation" field is because the validation type on it is set to "E-mail".

    See screenshot below. You'll need to change it to "none" if you want to add free text on that input field.


    I hope that helps. Do let us know if you need more information on this.

    Thank you.