What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    All of my forms have been disabled.

    Asked by Healthandsafetyweek on June 09, 2015 at 11:48 AM

    All of my forms have been disabled from my website: www.healthandsafetyweek.com

    Page URL:
    http://www.healthandsafetyweek.com

    My Forms disabled form deleted restore form
  • Profile Image

    Answered by Syed on June 09, 2015 at 12:02 PM

    Hi there;

            Upon checking, your form has exceeded its allocated quota. It means, form cannot be submitted anymore. At this point, you have two options; First, you can upgrade your membership to increase the limits, OR; you must wait for 1st of next month, all limits refresh on every 1st of the month.

    I hope this information helps. Please let us know if you have queries on this, we would be glad to help you.

     

    Thankyou,

  • Profile Image

    Answered by Healthandsafetyweek on June 10, 2015 at 06:12 AM

    Hi, thanks for replying. i have upgraded the membership but the form is still disabled. please can you help?

    It's actually just one form that is disabled now -  http://submit.jotformeu.com/submit/51595021568357/

     

    Thank you.

  • Profile Image
    JotForm Support

    Answered by Boris on June 10, 2015 at 06:55 AM

    That form, http://www.jotformeu.com/form/51595021568357, seems to have been marked as deleted - perhaps accidentally. I have logged into your account, and restored it from your:

    My Forms page > Trash folder > clicking on the form > Restore

    The form is once again active on your account, please see the following guide for more details about deleting forms and purging or restoring them: How-to-Restore-Deleted-Forms

    Let us know if you need further assistance, we will be happy to help.