What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form is gone

    Asked by JaLewis on June 09, 2015 at 12:30 PM

    I have 29 submissions on my form and when I click to see the submissions it says that there aren't any... I also have this form embedded into my webpage and it's not showing up, I cannot view or edit the form in any way. 

    The link to this form had been mass emailed and is now dysfunctional. I am losing money, and appearing inadequate... please help



    Page URL:

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    JotForm Support

    Answered by BJoanna on June 09, 2015 at 01:48 PM

    Sorry for inconvenience you have.

    I have forwarded this issue to our developers, so that they can take a look into why your form is appearing blank and why your submissions are not being displayed. 

    In the meantime you can try following this guide on how to revert back to an earlier version of your form where all the edits are there: http://www.jotform.com/help/294-How-to-View-Form-Revision-History

    We will let you know through this thread as soon as we have any more information from our developers.

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    JotForm Support

    Answered by ashwin_d on June 11, 2015 at 04:22 AM

    Hello JaLewis,

    I'm sorry for the trouble caused to you.

    This issue is already resolved. I did check your form and it seems to display all form fields. Your form is now working fine. Please check the screenshot below:


    I would suggest you to test your form again and get back to us if the issue persists.

    Thank you!