What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    No Email Notification

    Asked by vectorise on June 09, 2015 at 12:52 PM

    I thought that there are no request since there are no email notification received like previous.. but unfortunately when I log in my account in jotform, about 20 request orders stuck in jotform, not sending to my email since few months. Please advice. Thanks..

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    Answered by Carina on June 09, 2015 at 01:58 PM

    The email vec******@*****.com was in the bounce list. I removed it and made a test submission. Can you please confirm me if you received it?

    You can see our guide on how to check and remove the address from bounce list:


    Let us know if we can assist you further.