What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I am not getting my form submissions??

    Asked by donyahw on April 18, 2010 at 01:11 PM

    I am not getting my submission by email and it is the correct email address and I set it up to get submissions and when I log in I can't see the submission in the back either because it comes up as a gray screen??



  • Profile Image
    JotForm Founder

    Answered by aytekin on April 19, 2010 at 09:57 AM
    Exactly on which form do you have this problem?

    Here is how you can setup emails for your form:

    We will look into the gray screen issue. Can you tell me what type and version of browser are you using?
  • Profile Image

    Answered by on April 20, 2010 at 05:50 AM
    I'm having the same problem with grey screen in submissions. This applies to all my forms. I'm using IE 7.