Submissions: Prevent a sub-user from editing and deleting submissions but can still view it

  • ALMDT_IT
    Asked on June 9, 2015 at 1:28 PM

    Must have an option to prevent a sub-user for editing and deleting submission data.

  • BJoanna
    Replied on June 9, 2015 at 2:54 PM

    UPDATE: Effective October 2018 the Sub-User feature has been discontinued and is no longer available for creating new sub-users. If you had been using this feature previously, you're grandfathered. 

     If you would like to have additional users added to your account, please check out JotForm Enterprise.

    You can just disabled the "View Submissions" for sub-users. Please refer to this guide: http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User 

    Submissions: Prevent a sub user from editing and deleting submissions but can still view it Image 1 Screenshot 20

    If you allow sub users to View Submissions they will be also able to edit them and delete them.

     

    Hope this will help. Let us know if you need further assistance. 

  • ALMDT_IT
    Replied on June 9, 2015 at 3:18 PM

    Nope. Not Answered. Must be able to view, but not modify in any way.

  • BJoanna
    Replied on June 9, 2015 at 3:26 PM

    Unfortunately that is not possible. In case that user has permission to view submissions it will also has permission to edit/delete submissions. Those permissions are the same. In case that you want to prevent that someone delete or edit submission you need to forbid 'view submission' option. 

    Hope this will help. Let us know if you need further assistance.

  • ALMDT_IT
    Replied on June 9, 2015 at 3:38 PM

    Very important option. Is there a plan to add and if so, when. If not, I need to look elsewhere. Just to give context. We need Supervisors to monitor Submissions of their subordinates, but not modify.

  • Mike_G JotForm Support
    Replied on June 9, 2015 at 3:44 PM

    We would like to apologize for any inconvenience this have caused you. I will be forwarding this to our developers so they may look into your request further. As for the time frame to when it will be available, you will be notified for any updates on this thread. Thank you.

  • Aytekin JotForm Founder
    Replied on June 9, 2015 at 3:49 PM

    What you can do is to create reports and share those reports with people, instead of creating sub-user accounts.

     

    Submissions: Prevent a sub user from editing and deleting submissions but can still view it Image 1 Screenshot 20

  • ALMDT_IT
    Replied on June 9, 2015 at 3:54 PM

    Thanks, but the volume will be prohibitive. I am not inclined to generate these reports as part of my routine. I would rather spend the time developing a wholly in-house solution...not that I will ever get to it. Don't get me wrong, your product is very, very good. Just this one critical thing for us and our operation.

  • Mike_G JotForm Support
    Replied on June 9, 2015 at 4:18 PM

    Again, this request has reached our developer's attention and rest assured that they will look into it. 

    You might want to check this guide on How-to-Share-Form's-Submissions-Page to other users. This will restrict other users from making modifications to the submissions. 

    Thank you.

  • ALMDT_IT
    Replied on June 9, 2015 at 5:18 PM

    Thanks, Mike_G. I did a quick test and so far so good. It seems to be exactly what we need.

    Thanks, again. Actually, thanks to all who input. Excellent support/response.

  • jonathan
    Replied on June 9, 2015 at 5:21 PM

    Thank you for letting us know that you have reached a resolution.

    On behalf of my colleagues who provided the assistance, you are quite welcome.

    Feel free to contact us again anytime should you require further assistance.

    Cheers!