What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Submissions: Prevent a sub-user from editing and deleting submissions but can still view it

    Asked by ALMDT_IT on June 09, 2015 at 01:28 PM

    Must have an option to prevent a sub-user for editing and deleting submission data.

    Submissions sub-user delete prevent
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    JotForm Support

    Answered by BJoanna on June 09, 2015 at 02:54 PM

    You can just disabled the "View Submissions" for sub-users. Please refer to this guide: http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User 

    If you allow sub users to View Submissions they will be also able to edit them and delete them.

     

    Hope this will help. Let us know if you need further assistance. 

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    Answered by ALMDT_IT  on June 09, 2015 at 03:18 PM

    Nope. Not Answered. Must be able to view, but not modify in any way.

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    JotForm Support

    Answered by BJoanna on June 09, 2015 at 03:26 PM

    Unfortunately that is not possible. In case that user has permission to view submissions it will also has permission to edit/delete submissions. Those permissions are the same. In case that you want to prevent that someone delete or edit submission you need to forbid 'view submission' option. 

    Hope this will help. Let us know if you need further assistance.

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    Answered by ALMDT_IT on June 09, 2015 at 03:38 PM

    Very important option. Is there a plan to add and if so, when. If not, I need to look elsewhere. Just to give context. We need Supervisors to monitor Submissions of their subordinates, but not modify.

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    JotForm Support

    Answered by Mike_G on June 09, 2015 at 03:44 PM

    We would like to apologize for any inconvenience this have caused you. I will be forwarding this to our developers so they may look into your request further. As for the time frame to when it will be available, you will be notified for any updates on this thread. Thank you.

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    JotForm Founder

    Answered by aytekin on June 09, 2015 at 03:49 PM

    What you can do is to create reports and share those reports with people, instead of creating sub-user accounts.

     

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    Answered by ALMDT_IT on June 09, 2015 at 03:54 PM

    Thanks, but the volume will be prohibitive. I am not inclined to generate these reports as part of my routine. I would rather spend the time developing a wholly in-house solution...not that I will ever get to it. Don't get me wrong, your product is very, very good. Just this one critical thing for us and our operation.

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    JotForm Support

    Answered by Mike_G on June 09, 2015 at 04:18 PM

    Again, this request has reached our developer's attention and rest assured that they will look into it. 

    You might want to check this guide on How-to-Share-Form's-Submissions-Page to other users. This will restrict other users from making modifications to the submissions. 

    Thank you.

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    Answered by ALMDT_IT on June 09, 2015 at 05:18 PM

    Thanks, Mike_G. I did a quick test and so far so good. It seems to be exactly what we need.

    Thanks, again. Actually, thanks to all who input. Excellent support/response.

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    JotForm Support

    Answered by jonathan on June 09, 2015 at 05:21 PM

    Thank you for letting us know that you have reached a resolution.

    On behalf of my colleagues who provided the assistance, you are quite welcome.

    Feel free to contact us again anytime should you require further assistance.

    Cheers!