What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    All of the fields in my form disappeared?

    Asked by vincelorusso on June 09, 2015 at 01:43 PM

    Hi,

    I was editing my form (http://www.jotform.us/form/51577861418161), saved it with all the fields (probably ~20 or so), and when I revisited it, it was suddenly blank. I definitely did not delete anything. 

    Can you tell why or what happened? I really hope this can be recovered.

    Thanks,

    Vince

    Page URL:
    http://www.jotform.us/form/51577861418161

    missing fields deleted fields
  • Profile Image
    JotForm Support

    Answered by Mike on June 09, 2015 at 03:12 PM

    We are very sorry for the inconveniences caused.

    Our developers have applied a fix. We are monitoring the service to make sure that issue is completely fixed.

    Your form has been restored to the previous version using form Revision History tool.

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on June 10, 2015 at 03:21 PM

    The issue should now be resolved. If the problem continues in your end, please try another browser, also let us know the Form you are having troubles with.