Can't send the PDF Filliable Form

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    Asked on June 09, 2015 at 02:28 PM

    Hi, Early this morning I could not creat the PDF Form.

    I switched to my work computer and I could create the pdf form, but when I try to send it from ADOBE it fails.


    "Se ha producido un error. Error desconocido"


    Please, I need help with this issue!


    Ignacio Muñoz V.

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    Answered on June 09, 2015 at 03:17 PM

    What do you mean by send it from ADOBE? did you mean to say, when you tried to open the Fillable PDF copy with Adobe PDF reader it gives you that error, is that correct? By the way, what form are you referring to?

    I would like to apologize for any inconvenience this have caused you. Kindly give us more details of the issue you are having so we may look into it further. 

    For the meantime, you can try to:

    Clear your browser's cache then, close and open your browser, re-login to your JotForm account and try to create the Fillable PDF copy of your form again, see if it will work. Thank you.