What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form is over it's quota?

    Asked by UnionCongChurch on June 09, 2015 at 03:18 PM

    Your free service says I can receive 100 submissions per month. I received 21 and it says I'm over quota. This doesn't look good for either one of us. How can I track my usage and anticipate running over?

    Page URL:
    https://secure.jotform.us/form/51544195460152

    Submissions and 100 submissions receive
  • Profile Image

    Answered by Sammy on June 09, 2015 at 03:36 PM

    You are receiving the over quota message because you have exhausted your SSL submissions limit,

    It seems you are using your form with the HTTPS link, the free account has a limit of 20 SSL submissions.

    I have reset you quota back to 0 since its you first time, if you want to keep submitting more  than 21 submissions id recommend you us the HTTP option for your form.

    To keep track of you limit usage kindly check under you account section.