What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I spent 2 days building a form to see if I like the product - then upgraded to a paid

    Asked by werickson on June 09, 2015 at 03:33 PM

    and the file is gone - nothing comes up when I select the file - is this normal?

     

    Warren

    product upgraded then select and
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    JotForm Founder

    Answered by aytekin on June 09, 2015 at 03:36 PM

    Do you know the URL of the form? We can transfer it to your account if you know the form URL.