- HB71Asked on June 09, 2015 at 03:49 PM
Hello, i use this form for my website but the form is disabled ? Why ?
Could you help me please because I need this.
Thank you so much.
- CharlieAnswered on June 09, 2015 at 04:01 PM
Apologies for the inconvenience. Upon checking your form, I see that there was no violation on it that may resulted for it being disabled.
It's possible that your form was disabled because it was in a different language, but it is now active. I would suggest that you make it in English and use the Language Translator to have a version of the form in the language you want.
Why is this? We got a tool called Phishing Detector which allows us to automatically suspend thousands of forms created everyday for phishing activities such as stealing credit card information, social security numbers, login credentials, child pornography, etc. However this tool is not updated to scan Arabic, French and other similar languages, therefore most of the forms made in these languages are automatically suspended. You'll need to make your form multilingual to avoid future automatic suspensions, you will have to add the language either as an option or as the default language.
Apologies for the inconvenience and thank you for understanding.